Studio Policies
We've created these policies to ensure a smooth, positive experience for everyone. If you have any questions, please don't hesitate to ask.
Key Policies
Quick reference for our most common policies
Additional Policies
Everything else you might want to know
Touch-Up Policy
We offer free touch-ups within the first year if you followed our aftercare instructions properly. To qualify, contact us within 12 months, provide photos showing the need, and demonstrate you followed our guidelines. Touch-ups after one year are charged at a reduced rate.
Health & Safety
Your safety and comfort are our top priorities. We exceed all Oregon Health Authority requirements. All needles and equipment are single-use. Workstations are thoroughly sanitized between clients. We use only premium, vegan-friendly inks.
Guests & Support People
You're welcome to bring one support person to your appointment. They're welcome to stay for the entire session—we have comfortable seating for them. Due to space constraints, we can only accommodate one guest per client.
Photography & Social Media
With your permission, we may photograph your finished tattoo for our portfolio and social media. You're never obligated to agree, and we'll always ask first. We never share your personal information without explicit consent.
Important Information
For your safety and the best possible experience
- Please let us know about any medical conditions, allergies, or medications you're taking
- You must not be under the influence of alcohol or drugs during your appointment
- If you're feeling unwell on your appointment day, please reschedule—we'll waive cancellation fees
- We reserve the right to refuse service if you appear impaired
What to Expect
We've designed our studio and processes to be welcoming and calming
Bright, Natural Light
Our plant-filled space feels more like a cozy art studio than a traditional tattoo shop
Comfortable Seating
For you and your support person—we want everyone to feel at home
Calming Atmosphere
Peaceful music and a relaxed environment for your session
Patient Artists
We never rush—breaks whenever you need them
Accessibility
Our Studio is Accessible
Our studio is on the ground floor with step-free access. If you have specific accessibility needs, please let us know when booking and we'll make sure to accommodate you.
We're Happy to Help
If anything in our policies is unclear or you have special circumstances to discuss, please reach out. We're always happy to work with you.